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Our social purpose
CEO Introduction
Core product responsibility
CSR in context
Responsible business outlook
What matters to us
Good corporate governance
Sustainable property
Creating a savings culture
Housing
Understanding trends in health
Tackling Pensioner Poverty
Our principles
Governance
Guiding principles
Policies and standards
Environmental leadership
Suppliers are our Power Supply
Being a responsible employer
Validation and verification
Our performance
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What matters to you?
SRI Corporate Governance KPI 09
Commercial property KPI 09
Business risks & reputation KPI 09
Our people KPI 09
Security and preservation of natural resources KPI 09
Supply chain KPI 09
International business KPI 09
Business ethics KPI 09
Managing clients' assets Target
Commercial property Target
Campaigns to be a force for good Target
Security & preservation of resources Target
Preserving business standards in supply chain Target
Good governance & sustainable business overseas Target
Core product responsibility Target
Workplace and employer responsibilities Target
Key customer measures
Carbon dioxide
Travel
Energy
Waste
Water
Resources & biodiversity
Key people measures
Employee diversity
UK Contributions
US Contributions
Security & preservation of resources Target
Security and Preservation of Natural Resources
Stakeholder Groups impacted by this area
Required Change in Performance 2010 versus 2009
Governance Responsibility
Reduce total direct C0
2
emissions by 5% by 2012
SRI Analysts / Shareholders / Legal & General Senior Managers / Third Sector / Government / Environmental NGOs
Maintain Standards
Group Environment Committee
Reduce total waste production by 10% by 2012
Reduce paper usage by 10% from 2,249 tonnes by end of 2010
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Security & preservation of resources Target